Frequently Asked Questions
Do I need a neutral line for the 3 phase controller to work?
No — Aersync 3 phase controller does not rely on neutral line to power its electronics.
How do I pair a new or extra remote to Aerysnc 3 Phase controller?
- Make sure the Aersync 3 phase controller is powered on. Press the red button on the front panel.
- Press any button on your remote.
That’s it — your remote is now ready to use with Aersync P2 phase controller.
Can I add more remotes to the unit?
You can pair up to 20 devices to one Aersync P2 — this total includes both remotes and any ToolSense sensors you add to your Aersync unit.
What is the wireless range of the remote?
The Aerswitch remote works up to 30m in open line of sight. Please note that walls, machinery, or other obstacles may reduce this range.
What should I do if the controller doesn’t activate the dust extractor?
Ensure all sockets and plugs are securely connected.
Check that the power supply is active.
Turn off the controller, wait 10 seconds, then turn it back on.
Press the test button on the control panel to see if it activates the dust extractor.
If the problem continues, check our troubleshooting guide or contact Aerguard support.
How can I get technical support?
Contact our support team via phone or email, as listed in the user manual. Alternatively, visit the support section on our website for troubleshooting tips and FAQs
Are there any safety precaution I should follow?
Ensure the system is powered off before connecting or disconnecting any tools.
Use only supplied power cable.
Do not exceed the power limits specified on the nameplate.
Keep the controller away from moisture and extreme heat.
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